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Damian John Installations takes pride in providing the best, top quality customer service to every one of our customers. The unique services we offer creates high demand and we tend to remain scheduled out anywhere from 3-6 weeks in advance for installations. When scheduling your installation, we do not require a deposit but do require that you provide a credit card to cover our cancellation policy. Our cancellation policy helps ensure that all appointments occur when planned.
At Damian John Installations, we understand that your time is just as valuable as ours. This is why we call 1-2 business days in advance to provide a 2 hour arrival window. Because we allow all customers the opportunity to cancel or reschedule up until 2 business days prior to their scheduled appointment, there is constant fluctuation in the schedule preventing us from scheduling arrival times in advance. We provide onsite service to multiple locations including the San Juan Islands, Yakima Valley and all of the Puget Sound. This makes it very difficult to appease all of our customer’s scheduling needs, even though we certainly wish we could!
For any additional questions or concerns about how to prepare for you installation you can reference our FAQ page here!
Our goal is to surpass all of your expectations and leave you feeling confident. Because small business growth depends on the satisfaction of every one of our customers, your feedback is highly encouraged! After your service has been completed, we will send you an email asking for your feedback so that we can continue to improve and provide excellent experiences, we look forward to working with you!